September 16, 2017

Privacy Policy

Who We Are?

We, Cow Hide Crafts (https://www.cowhidecrafts.com), is a company that sells cow hide rugs and accessories.  At Cow Hide Crafts (CHC), you’ll find anything you’re looking in terms of cow hide crafts and much much more. From a wide range of Premium Cowhides, Pure Cowhide Purses & Handbags and Cowhide Cushions. We also deal in leather purses and leather jackets for men.

We have a collection of unique handpicked cow hide from South America and South East Asia with wide range of handmade cow hides leather purses and vast variety of other products. Our range of cow hides are directly purchased from state of the art tanneries equipped with modern production facilities. Our other items are manufactured by certified professionals with vast experience of making them with complete smoothness and elegant finishing.

We carry a wide range of cowhide rugs.

We manufacture cow hide leather purses on orders only, custom design from customers are also accepted and catered.

We also have a wide experience in handling whole sale orders as we are already catering Australian and UK market.

Our cowhide collection are pure and are perfectly suited for your home, office or any room where it suites or fits.

We have different sizes of rugs with different prices so to cater for any requirement either prices wise or size.

We are now offering Mink fur Coats at very competitive prices.

CONTACT

+92 313 2526705

info@cowhidecrafts.com

+92 313 2526705

What Data We Collect From Site Visitors & Users?

GENERAL OVERVIEW:

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site. (See cookies section)

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

WHO ON OUR TEAM HAS ACCESS?

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

WHAT WE SHARE WITH OTHERS

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

RETENTION TIME PERIOD

We use google’s analytics service which collects data, in the form of cookies, to analyze the behavior and origin of customers. This does not include any personal information and is totally used as anonymous data. This data is removed after some time period, after we analyze our website’s progress.

Once you make a purchase or create an account on the website, then we save some information like your name, email, address, transaction detail for record keeping purpose. This information can be removed on request before the designated time period. Once information is removed and/ or your account is closed , you’ll lose your order logs and downloads.

We keep a record of your name and email address once you subscribe to our newsletter. This is kept to make sure you receive latest offers and deals via newsletter. Once a user unsubscribe, this information is permanently deleted.

Here’s a breakdown of the time period the information is retained for. After this time period, we remove all records.

  • Subscribers Info → Till you unsubscribe.
  • Analytical Info → 12 months.
  • Contact Form Info upto6 months
  • Account Details – When you create the account, your login details, etc. → Till your account closure.
    • Inactive accounts → 1 year.
  • Order Details:
    • Completed Orders → 1 year
    • Cancelled Orders → 1 Month
    • Pending Orders → 7 Days
    • Failed Orders 7 Days

COMMENT/ REVIEWS:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service.

COOKIES:

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Your Rights Over Your Data

f you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In case you have any concern over your data with us, you can always contact us on the following:

+92 313 2526705

info@cowhidecrafts.com

+92 313 2526705

We make sure your data is protected with us by using different encryption and authentication methods.

To report data breaches we have internal reporting systems and contact mechanisms in place.